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Meet Our People

What's it like to work for Woodland Healthcare? Find out by viewing our employee videos to understand our culture.
 

Susan 
Manager, Medical Surgical Telemetry and IV Infusion Suite 
Woodland Healthcare and Woodland Memorial Hospital 

"I'm happy here. I like the challenges my job gives me, and I think I can still contribute in a positive way." 

Why CHW works for me: In 23 years, I've never found a good reason to leave. CHW management really, really cares about the employees. It's the people who make it fun, who give me support. This is a happy place, a great place for nursing. 

In 23 years, I've never found a good reason to leave. 
When pressed, Susan admits that she likes change. "If there were a good reason to leave this hospital, then I would go, "But," adds Susan, who is Manager of the Medical, Surgical, Telemetry Unit and the IV Infusion Suite at Woodland Memorial Hospital, "it would be a very difficult decision." 

Fortunately, Susan says, "In the 23 years I've been at Woodland, I've never found a good reason to leave." Here job satisfaction stems from several sources. "I'm happy here," she explains, "I like the challenges my job gives me, and I like the people here who support me and challenge me. I think I can still contribute in a positive way." 

And her job gives her plenty of opportunities to contribute. Susan manages 63 employees who care for patients in the 60-bed Med/Surg unit, as well as about 15 patients needing chemotherapy and other treatments in IV Infusion Suite. "I do a lot of hands-on work every day, because I like to know what's going on," says Susan. "But I'm really responsible for the big picture. I have to make sure there are enough nurses on the floor with the right mix of skills. I have to be sure they are providing good care, and that they learn how to use new technologies and know how new technologies will affect patients." 

CHW management really, really cares about the employees.
What's unusual about Susan's Med/Surg unit is the number of long-term nurses. Most new nursing grads are required to start their hospital careers in Med/Surg, and quickly transition to other units that are considered more rewarding. "But many of our nurses have been here for a long time. Their loyalty to Med/Surg is rare, and I think it says a lot for what we're doing here." 

Management philosophy may have something to do with building that long-term loyalty. "CHW management really, really cares about the employees," Susan explains. "When they decide to do something, they never say 'just do it.' They bring everyone into the process." 

CHW's end-of-life initiative, says Susan, is a good example of this. "CHW wanted to make sure we were doing the right things for patients nearing the end of their life. So they brought us in to look at all the issues of providing this care, and how it would affect everyone in the process. Then they gave us a lot of tools to get us started. Putting this in place has been a big, concerted effort." 

"It's really a great way to work, and I try to imitate that in my department," Susan continues. "I couldn't do what I need to do without the support of everyone on my staff. The nurses who are with the patients know better than anyone how to do their jobs. So if there is a challenge or a change in procedures, we talk about it together and solve problems together. " 

It's the people who make it fun, who give me support. 
In fact, working with the other nurses and staff is Susan's greatest source of job satisfaction. "It's the people who make it fun, who give me support. If someone is having a bad day, we try to lighten things up, laugh a little. We care about each other." 

Susan also respects the impressive contributions of everyone on staff. "People here really care, they're very concerned about doing things right every time they walk into a patient's room. I see that everyday. They work very hard and are very resourceful. It's wonderful to work with them." 

This is a happy place, a great place for nursing.
In the end, Susan notes, "We all want to be here. This is a happy place, a great place for nursing. The people are really caring, and there are lots of places to transition to. Nurses who want to can work their way up through the ranks. There's plenty to do, plenty of ways to make things happen." 

 

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